Microsoft Dynamics CRM

Dynamics CRM Customization

MS Dynamics CRM offers a number of simple to use customization tools that enable you to customize or supervise the customization of the CRM deployment, without the requirements of extensive training. Once familiarized using the basic features of marketing, sales and customer service, customization is simply an extension of those modules. It is essential to get a high-level knowledge of the customization capabilities and the correct features to use. The diagrams below details the various customizations abilities of MS Dynamics CRM.


We provide a complete set of services for MS Dynamics CRM projects you’re planning.


  • Consulting to help you to set up business processes, choose the proper license type, deployment model, and setup plan.
  • Prototyping of the solution to meet your expectations of how it will work and look like.
  • Initial deployment and configuration of the extremely crucial and important features to ensure stable and effective operation of the CRM system from the shortest period of time.
  • Customization and development of custom components to satisfy your particular and specific needs.
  • User Training to help users advantage from the full range of CRM system capabilities.
  • Data Migration from your legacy system or database.
  • Integration with other corporate systems such as ERP or ECM.
  • Business Intelligence implementation based upon your CRM system to help you to better analyze, optimize, and utilize your CRM data.