Oracle Siebel CRM Implementation Services
Oracle Siebel Customer Relationship Management (CRM) applications compile all direct customer interaction processes into one database that serves as an informational resource about customers and their relations with your company. This centralized source of data gives companies the opportunity to better utilize information and formulate better decisions.
Implementing or upgrading to Oracle Siebel CRM can be a costly, time consuming process. Having a proper plan and implementation strategy is necessary to ensure that the systems can efficiently incorporate CRM.
How can Soft Galaxy help with your Siebel implementation or upgrade?
Soft Galaxy – Oracle Siebel Services
- We limit your costs and risks by using our methodology to significantly reduce the time required for implementation:
- We begin with extensive research and analysis of your current systems and procedures, determining your requirements for specific CRM solutions
- Fast implementation of Oracle Siebel, incorporating customized modifications to the standard systems, creating a specific management system for your needs
- Detailed staff training to ensure appropriate transfer of knowledge to your users regarding Siebel’s functionality
- Supplemental application improvements and implementations
- We integrate your applications with Oracle Siebel CRM, by:
- Understanding each application and its features and functionality
- Understanding the integration touch points between your applications and Siebel
- Defining a proper approach for the integration using Web services, third-party API calls, XML, HTTP and SOAP calls.
- We help you with performance/load or stress testing Siebel
- We understand the application architecture and the performance pain points in Siebel modules
- Our staff has the expertise in the Oracle Application Testing Suite, which we deploy for the performance/load and stress testing of the applications.
Oracle Siebel CRM – The Soft Galaxy Advantage
- We are backed by our strategic partnership with Oracle and powered by our ex-Oracle management team
- Our staff includes Oracle technology and management consultants with deep domain knowledge
- Our years of experience and customer satisfaction are proof of the quality and reliability of our work.
- Custom applications are tailored to your specifications
- Additional feature development ensures customized attention to your needs
- Transparent communication gives you complete access to our processes at all times